Tom Terry Inc. believes it is an honor and a responsibility to the public to showcase dental offices that established an “Exceptional Patient Safety” standard. Although many offices claim exceptional patient safety, only 2% achieve it. What sets the 2% from the pack, these offices do not subscribe to the policy of “Good Enough” when […]
Finding a dental office is easy. Finding a dental office that is exceptional in Patient Safety, Patient Care, and Patient Service will take some work. Don’t worry; we made it easy for you. Just go to the menu, select “Client Honor Roll,” enter your Zip Code and click search. Whether you are looking for a […]
Both the Dental Board and the Hygiene Board of California are auditing dental professionals. When audited, you receive a letter from the Board requesting you to provide them copies of your CE Certificates for a specific license renewal period, 2017-2018, as an example. Because of the audits, my department that processes the CE Certificates we […]
The “Client Honor Roll” is a list of dental offices in Northern California which I had the awesome opportunity to work with. These dental offices didn’t pay to get on the list but the staff did work their butts off to meet my challenge. If you are a patient looking for a dental office that […]
If you practice a safety standard that treats all patient bodily fluids, including aerosols, blood, saliva in a dental procedure and other potentially infected materials, as if it contains the most infectious substance, disregarding the health and disease history of the patient, then it should not matter if the patient is vaccinated or not. If […]
Must be a standard and not a perception. It is the foundation for Exceptional Service. It must be a priority that is before production and costs. It will take time to master and it will take excellence to achieve.
