Your Compliance Manual should contain current, site-specific policies and procedures for establishing and maintaining a safe working environment. In addition, training documents, rosters, and audits/inspections reports should be filed within the manual. Your Compliance Manual should never be a “junk collector” for seminar handouts, advertisements, and unrelated documents, if your manual is a confusing mess don’t except anyone to read it and use it. All employees must be familiar with the policies & procedures of the office therefore they must review the Compliance Manual and postings.
Management must keep policies & procedures current and enforced, during an inspection the inspector will review the Compliance Manual, Posters, and postings to determine if policies & procedures for compliance are established and enforced. The inspector will interview employees, if simple questions get answers like “I think we do”, “I’m not sure”, or “I don’t know”, the inspector will come to a quick conclusion that compliance doesn’t exist; this is not a good thing!