Passing a Delta Dental inspection is a good thing but not a gauge for an inspection by OSHA or the Dental Board. I get calls everyday from Dental Offices that passed Delta Dental inspections with flying colors but didn’t pass OSHA or Dental Board inspections. They call me for advice and direction wanting to know what went wrong and how-to correct the problem. The answer is quite simple – set the right standard and do the things to achieve it. Example – if you set a standard to pass a Delta Dental inspection you will not pass inspections that require a higher standard. This is why 9 out of 10 Dental Offices fail inspections, their standards are too low.
My advise – establish a standard that every patient will receive the highest quality of care and the highest level of safety, then do the things to achieve it in other words make your office “Patient Compliant”, your office will pass every inspection every time. Remember it isn’t government regulations that makes a dental office safe it’s the people who work in it!