Helping Dental Offices Become Exceptional
The standard of the office must be to deliver to every patient the highest quality of care, at the highest level of safety and service, no matter what it takes or no matter what the cost. This means surpassing the requirements that are set by government agencies like Consumer Affairs, Dental Board, the Centers for Disease Control and Prevention, the Department of Health Services and OSHA. The attitude of management and the staff is to keep moving the bar higher and never, never, never settle for less!
Commitment to “Excellence” means that management and staff fosters a burning desire to add value in everything they do and focus only on results. They have the willingness to become experts in the prevention of cross contamination and accept that their success is their responsibility.
Make no mistake, dentistry is healthcare and with potential exposure to diseases like Ebola, Measles, Hepatitis, Tuberculosis, Methicillin Resistant Staphylococcus Aureus and H1N1 Flu, just to name a few, there is no room for amateurs. Today, dental professionals must know more in order to do more, therefore are committed to ongoing education and skill development. They recognize that they must invest in themselves in order to help others. They never lose sight of the “Why” they do what they do – “for the patient”.
Exceptional Dental Offices – the 2%
Only 2% of dental offices “Talk-the-Talk and Walk-the-Walk”, they are the few that can make the claim of being “Patient Compliant”, meaning safer for patients. It’s Patient Safety and Service that you can see!
Exceptional Dental Office – the Mindset
I work with the management and staff of dental offices, helping to guide them to a level far above government regulations and requirements. I personally witness their hard work and solid dedication to being the “Best”. When it comes to safety and service, I cut no slack, in my mind you either make it or you don’t.