Excellence or Minimum?
I am often asked “What do regulations want me to do” The answer is simple, the minimum.
For example, the regulations established by the Consumers Affairs (Dental Board), Health & Human Services, and OSHA are all minimums requirements. Even the CDC guidelines for a dental healthcare setting is the minimum standard.
So the choice is yours, follow the regulations to the letter and do the minimum, too easy. There is nothing wrong with this, most dentists do it. They made the decision to do what is required and nothing more when it comes to patient and employee safety. Doing the minimum is well justified in their minds.
However, there are a few dentists who strive for excellence in everything they do. They know who they are, the two percenters. They Talk-the-Talk and Walk-the-Walk. These are the dentists who usually uses my services and who I like to work with. They set the bar high in patient care, service and safety. The seek ways to improve and not ways to cut corners. Even the thought of doing the minimum to these professionals is absurd. Truly they are examples of “Excellence in Healthcare Dentistry!” So the choice is yours, Excellence or Minimum?