What Qualifies Training
Today there are all sorts of methods course material can be distributed and all sorts of course formats; online, webinars, live, to name a few. But the value of a course is not in the attendance but rather the results from what you learned and applied.
So training must meet this criteria,
Interactive – the participants has the ability to ask the instructor questions.
Specific – addresses the real issues of the office.
Instructor – qualified based upon education and experiences.
Results – improved the condition and standards of the office.